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EAP Update

TWU Local 512

Employee Assistance Program

Who are we?

We are specially trained coordinators who act as a go-between among Optum, the company, or the union and with the employee seeking assistance. You can find who the recent EAP coordinators are and how to contact them by going to the TWU 512 website or by looking at the TWU 512 bulletin board.

Our Mission

We desire to provide a confidential and professional service for the membership while having a joint relationship with the company and union. Our aim is to adhere to all ethnic and legal standards as set forth by the Employee Assistance Professionals Association (EAPA).

Our Role

TWU 512 EAP can assist employees in dealing with personal situations that can affect our quality of life as well as our job performance. Unresolved situations may result in family disruption, job loss, health problems or perhaps even death.

Who is Optum?

Optum is Work life services Benefit who aids in situations that may challenge your everyday life. Optum can professionally assess and refer you to services that are covered by your insurance. Optum has onsite counselors in their office located in the east mezzanine. The office number is 773-686-4179. Contact your employee assistance program 24/7 at 800-363-7190

Why Trust the EAP?

It’s important to point out that the EAP is voluntary. That means you decide whether to take the suggestions given to you. Also the program is absolutely confidential. Privacy and confidentiality are assured by the EAP and TWU.

Services Include:

·        Debt Management

·        Depression/Anxiety

·        Grief and Loss

·        Eating Disorders

·        Divorce

·        Marital Relationships

·        Child/Teen Behavioral issues elder care

·        Alcohol/Drug Dependence

·        Gambling/Addictive behavior

·        Sexual Abuse

·        Domestic Violence

·        Stress Management

·        Trauma Response

·        Work Issues

·        Anger Management

National Suicide Prevention Lifeline


Chicagoland Narcotics Anonymous


Alcoholic Anonymous 24/7


National Veterans Helpline


National Council for Problem Gambling


On February 17, 2023, TWU Local 512 EAP Coordinators attended a seminar at Chicago Behavioral Hospital 555 Wilson Lane in Des Plaines. It was titled ’Understanding Suicide Risk Among Compulsive Gamblers’ by Michael Goldman, M.A. Mr.
The Optum EAP is here to provide the support when you and your family are faced with change, challenges, coping or crisis. All team members and members of their household have free and confidential access to the Optum EAP and all the available services, anytime you need them. When you call, a specialist will help you get connected to someone with the appropriate experience to help.
Greetings On 4/16/19 I and fellow coordinator Drew Catania went to the TWU Local 513 to attend a day of eap training hosted by Mark Scroggins TWU 513 EAP director.  We missed Colin Ross of the Ross Institute speaking about workplace trauma because we arrived at DFW at 9:30ish am.
We've gotten word that two Local 512 members, cousins Orlando Orduno and Hector Orduno, who also serve as Local 512 EAP Coordinators, were selected to participate in the SJU TDY. This will be very difficult work and we are grateful to Orlando and Hector for stepping up. They are pictured here with Drew Catania (on the left) and Louie Trevino (on the right) who also serve as EAP Coordinators.

Page Last Updated: Mar 06, 2023 (16:59:45)
TWU Local 512
650 E Devon Ave., Suite 170
Itasca, IL 60143

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